Refunds & Cancellation Policy

At Interionova, we deal in digital lead information, and access is granted instantly after purchase.
Due to the nature of this product, we follow the policy below:

1. No Automatic Refunds

Once a lead is purchased, it is considered delivered because the contact details become accessible instantly.
Therefore, no refunds or cancellations are permitted once the transaction is completed.

2. Exceptional Cases

Refunds may be granted only in the following verified situations:

The lead contains invalid or incorrect contact information (e.g., wrong number, unreachable client).
Duplicate lead purchased due to listing error by Interionova.

To request a refund in such cases, email us within 48 hours of purchase at support@interionova.com, with:

Lead ID / product name
Purchase date and order number
Description of the issue (invalid or duplicate lead evidence)

3. Refund Processing

Approved refunds are processed back to the original payment method within 5–7 business days.
Interionova reserves the right to verify claims and deny refunds for invalid reasons.

4. Cancellation of Orders

Since the lead data is delivered instantly, cancellation before fulfillment is not applicable.

5. Contact

For refund or cancellation queries, reach our support team at:
📧 support@interionova.com
🕓 Monday–Friday, 10 AM–6 PM IST